Culture, Leadership, CX
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Culture
Your company culture is about how your team feel about going to work on a Sunday evening: are they dreading it or are they excited for the week ahead?
Using the tools of Human Synergistics, FoxCX can help you understand the current culture within your organisation and then identify the ideal.
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Leadership
How do the leaders of your business think and behave, are they leading from the front and taking their team with them or forceful and only concerned with results?
FoxCX are accredited with the Human Synergistics LSI & GSI tools and can help ensure both leaders and teams are as effective as they can be for your organisation.
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Customer Experience
To deliver a great customer experience you need a constructive culture across the organisation and leaders who can see the benefits of serving their customers in the right way.
FoxCX can help your organisation at any stage of your Culture, Leadership and Customer Experience journey.
Human Synergistics Organisational Culture Inventory
The result of more than 20 years’ research and now using the latest survey technology, the Organisational Culture Inventory® (OCI) goes to the heart of your organisation’s cultural make-up. It reveals what you’re really asking of your employees and how it affects their performance, motivation and job satisfaction – ultimately providing a foundation stone for achieving successful, sustainable cultural change.
Life Styles Inventory
The Life Styles Inventory™ (LSI) is an organisational tool that uses both self-assessment and colleague feedback to identify individual thinking and behavioural styles. By providing insights into strengths and areas for development, it empowers people to embark on their own journeys to being better at, and enjoying more, everything they do.
Group Styles Inventory
The Group Styles Inventory™ (GSI) is the only research-based tool of its kind that provides a proven, valid and reliable measure of how people in groups interact with each other and work as a team.